FAQs – Charter Flights Cancellations

Recently, the Government of India decided to prohibit the operation of charter flights between India and Australia, impacting our planned charter flights. While we cannot comment on Government policy, the change came out of nowhere.

Upon receipt of this decision, Gaura Travel immediately appealed to the Ministry of Civil Aviation (India) and the directors even travelled to Canberra to request help from Indian High Commissioner in Canberra.

This impacts young families, Indian students, PR holders and their parents, Australian Indian residents and more. 

Why was my flight cancelled

Do you have other dates available for travel?

How do I know if my flight got cancelled?

Are all the flights cancelled or just my ticket?

Can I get a full refund?

When will I receive my refund?

How should I fill the refund form?

Why am I being informed just few days before the departure date?

Why are my calls not being answered?

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